euNetworks

  • Account Manager

    Job Locations UK-LND-London
    Job ID
    2018-1097
    Category
    Sales
    Position Type
    Permanent Full-Time
  • Overview

    The New Business Account Manager will be based at the euNetworks London office, dealing with customers and prospects mainly based in London and managing these relationships primarily over the phone and occasionally by visiting the clients at their sites. The position carries a target based on up-selling and cross-selling a suite of products and services to existing clients as well as to prospects. The role also carries a target aimed at minimizing revenue churn by actively developing relationships within the assigned account base. 

    Responsibilities

    • Meet and exceed targets for new business and revenue churn
    • Up-sell and cross-sell the euNetworks suite of products and services to existing customers and prospects
    • Recognise, evaluate and capitalise on potential opportunities for additional business within accounts
    • Identify, qualify and quantify potential threats to accounts. Recommend and implement action plans
    • Pro-actively reach out to customers and prospects, with the aim to build relationships, sell services and prevent revenue churn
    • Take ownership of your customer's issues or needs to ensure that all aspects are resolved and/or seen through to completion
    • Present and follow up on proposals, negotiate and close deals
    • Keep up to date on relevant industry / technology developments

    Qualifications

    Qualifications/Experience

     

    • Minimum of 2 year B2B telephone sales / account management experience
    • Understanding of telecoms, internet and Ethernet services
    • Excellent influencing and negotiation skills
    • Highly organised with a strong attention to detail
    • Excellent problem solving skills

     

    Personal Attributes

    • Great commercial drive
    • Result oriented
    • Passionate about delivering outstanding customer experience
    • Excellent communication and interpersonal skills
    • Strong planning and organisational skills
    • Ability to work on own initiative
    • Self-starter
    • Team-player
    • Ambition to develop and grow
    • Eager to succeed

    PLEASE SUBMIT A COVER LETTER OUTLINING YOUR RELEVANT EXPERIENCE AND WHY YOU ARE SUITABLE FOR THIS POSITION.

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