The position will be located in Frankfurt reporting to the Head of Carrier Relations. The role will be within a small team that is focused on supporting the euNetworks Sales and Customer Service Delivery teams during the bid, order and delivery phase of a customer opportunity. The team is focussed on network elements provided by the third party suppliers. The team also negotiates the most optimal cost structure of third party tails while ensuring maximum quality and prompt delivery of supplier services.
The team manages suppliers across a range of access technologies, including: leased managed services, IP transit, capacity, fibre, and ducts. In addition, the team is responsible for purchase of telehouse and datacentre services, and for the negotiation of agreements with private landlords for network access to targeted buildings where euNetworks requires a network presence.
The successful candidate will require technical acumen and strong problem solving skills to drive deliveries of 3rd party solutions in a timely manner. The candidate will work with suppliers and internal stakeholders across a range of EU countries, and therefore will need to be able to adapt to different approaches to business and appreciate cultural differences within euNetworks as well as supplier organisations. The role requires somebody with the ability to develop both internal and external relationships at all levels of seniority, and to be able to leverage these relationships to provide exceptional customer experience.
Support and training will be provided by the whole team. The successful applicant will work closely with Vendor Pricing and Carrier Relations Managers to provide support across a full spectrum of ordering, disconnection and jeopardy cases.
The role provides a fantastic opportunity to join a dynamic team within an exciting organisation. The team covers a wide focus across the whole business spectrum, and as such the successful candidate will be provided with a good insight into the full business process.
BAU Project Management
Analysis & Reporting