• Product Director

    Job Locations UK
    Job ID
    2018-1058
    Category
    Product
    Position Type
    Permanent Full-Time
  • Overview

    euNetworks is a European provider of bandwidth infrastructure services. We focus on delivering scalable, fibre based products and solutions to a customer base that is at the centre of technology transformation. Our customers require fibre based data centre to data centre connectivity, both within the key cities in Europe and between these cities, supporting both their bandwidth growth and the performance requirements that their applications demand. Our customers’ needs shape how we develop our network further.

    We own and operate 14 dense fibre based metropolitan city networks. These are connected with an intercity backbone covering 49 cities in 15 countries. Our metro networks are in London, Manchester, Dublin, Amsterdam, Rotterdam, Utrecht, Paris, Frankfurt, Cologne, Dusseldorf, Stuttgart, Munich, Hamburg and Berlin.

    euNetworks leads the market in data centre connectivity, directly connecting over 350+ in Europe today, with further data centres indirectly connected. We are also a leading cloud connectivity provider, connecting 14 cloud platforms; and have a growing presence in the developing macro-cell and small-cell market for fibre connectivity. Our product set of Fibre, Wavelengths and Ethernet is bundled to deliver bandwidth solutions for our customers, from euTrade to Cloud Connect, DC Connect and euSpectrum.

    Responsibilities

    euNetworks is seeking a personable, creative and dynamic individual to own our Ethernet and Cloud connectivity products and play a central part in the development of our product automation.

     

    You will own the product strategy, development, profitability, marketing and overall performance for our Ethernet and Cloud Connect products.

     

    In particular you will lead the business’s drive towards product automation, from sales to invoice, working closely with our Customer Services and IT teams to enable high volume scaling of the business; and own the targeting and acquisition of new cloud service providers to the Cloud Connect product to maintain our leadership position.

    Product Strategy

    The short, medium and long-term planning for the Ethernet and Cloud Connect products, positioning them to achieve revenue and profit growth which outperforms the market, now and in the years ahead.

     

    Product Development

    Working with our sales and operational teams to develop the Ethernet and Cloud Connect products to ensure it not just remains relevant to our customers but becomes more-so, through targeted development of propositions and capabilities.

     

    Working with customer services and IT to drive product automation through the development of the portal, customer-facing APIs, and back-end systems facilitating automated provisioning.

     

    Developing our portfolio of cloud service providers in order to maintain a market-leading capability. Maintaining strong relationships with established partners and creating strong relationships with new partners. Optimising our interconnection approach with each of them to achieve best cost, availability and performance.

     

    Managing the Ethernet footprint, to balance wide availability of the products with good RoI.

     

    Commercial performance

    The budgeting for the Ethernet and Cloud Connect products in the cyclical 5-year planning process for the company. And subsequently, the performance of the products against budget each year.

     

    The first-level approvals of all sales and definition of auto-approval criteria.

     

    Direct creation of investment business cases, and supporting sales with the development of opportunities.

     

    Go to market

    The practicalities taking the product to the front-line: PR, collateral, sales-training, pricing etc.

     

    Sales execution: working closely with sales throughout our European footprint, to maximise win rate and influence key bids; meeting with key customers as a thought-leader.

    Qualifications

    • Higher Telecom / IT degree from a known university
    • 5 + years technical product management and commercial experience at telecom, hosting or outsource IT
    • Experience in working directly with sales teams – providing commercial leadership and market support
    • Experience in working directly with operations and engineering teams as an internal customer – providing clear product requirements and prioritisation to the organisation
    • An MBA is an advantage

    Technical knowledge

    • Technical understanding of Ethernet and MPLS and the cloud service provider environment
    • Good understanding of business and financial KPIs and being comfortable in applying these to decision making
    • Vast experience in business modelling and business-case development, taking proposals through all stages from feasibility to financial approval and market launch
    • Ability to develop product marketing material, and training to support the Sales team
    • Familiarity with the Telecom infrastructure market, key players and trends to help guide the competitive positioning of our propositions

    Skills

    • Ability to prioritise own workload and meet tight deadlines with minimal supervision
    • Comfortable in working with uncertainty, continuously moving forward while completing the details in the plan
    • Excellent inter-personal communication skills – ability to manage conflict while creating a positive, collaborative working environment
    • Excellent and persuasive oral and written communication skills
    • Organized and methodical

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